The repair-shop time drain, solved. Automatic SMS updates at every stage, job tickets you can find in seconds, and parts reserved before you start.
Create a ticket at intake, update the status as you work, and find any job in seconds when the customer calls.
Know exactly which parts you have, reserve them against jobs, and reorder before you run out mid-repair.
"Your device is ready" goes out by SMS the moment you mark a job done, from the built-in SMS gateway.
Customers get an SMS at every stage: received, diagnosing, waiting for parts, ready. Your phone stays free for real work.
Open the job, and the parts you need are reserved from stock. No more discovering mid-repair that the part was sold.
Send the estimate by SMS with a price. Customer replies to approve, and the job moves forward the same hour.
The same laptop back again? Every past repair, part used, and payment is on one screen at intake.
Start where you are, upgrade when you grow. No long-term contracts, cancel anytime.
For new businesses selling from one location, online and offline.
For growing businesses with more than one branch and a real team.
The full oZone Desk platform with AI built into every module.
Answer three quick questions and our assistant will suggest the right package, or book a free demo with our team.